TERMS & CONDITIONS

Last Updated: October 25, 2026

1. Introduction

Welcome to PC GARDEN & CCTV.

These Terms & Conditions govern your access to and use of our website, https://pcgardenandcctv.com, and the products and services presented through it.

In these terms, the words “we,” “our,” and “us” refer to PC GARDEN & CCTV. The words “you” and “your” refer to any visitor, customer, or individual using our website.

By accessing or using this website, you acknowledge that you have read and understood these Terms & Conditions. If you do not agree with them, please discontinue using the website.

2. About Our Business

PC GARDEN & CCTV provides technology products and related services, including:

• CCTV cameras and security systems.

• Computers, laptops, and accessories.

• Printers, toners, and accessories.

• Networking products and services.

• Installation, maintenance, and technical support.

• Other technology products and accessories.

Product availability, specifications, features, and service options may vary depending on the particular product or service.

3. Website Information

We make reasonable efforts to present accurate and helpful information about our products and services.

However, product images, descriptions, specifications, prices, and availability may occasionally contain errors or require updates. Actual product appearance, packaging, and specifications may vary by manufacturer or model.

We reserve the right to correct errors, update information, and modify website content when necessary.

Customers are encouraged to confirm important product specifications, compatibility, pricing, and availability before completing a purchase.

4. Product Availability and Orders

All products and services are subject to availability and applicable conditions.

Submitting an inquiry or order request does not necessarily mean that the order has been accepted or confirmed.

We may need to verify product availability, pricing, specifications, and other relevant details before confirming an order.

If a product becomes unavailable or an error is identified after an order request is submitted, we will seek to communicate the issue and discuss the appropriate next steps with the customer.

Order confirmation procedures and any applicable cancellation conditions will be communicated where relevant.

5. Pricing and Payment

Product prices, service charges, and any applicable additional costs should be confirmed with PC GARDEN & CCTV before a purchase is finalized.

Where applicable, the final amount payable will depend on the selected products or services and the terms confirmed for the transaction.

Available payment methods and payment instructions will be communicated during the purchasing process.

Customers should verify the payment recipient and transaction details before transferring money. We are not responsible for payments voluntarily sent to an incorrect recipient because the customer failed to verify the details provided through an authorized communication channel.

Specific payment methods, advance-payment requirements, and payment-related conditions remain subject to confirmation by PC GARDEN & CCTV.

6. Delivery and Shipping

Delivery availability, delivery charges, estimated delivery times, and service coverage may depend on the product, destination, and delivery arrangements confirmed for the order.

Any delivery estimate communicated to a customer should be treated as an estimate unless expressly confirmed otherwise.

Customers should provide accurate contact information and a complete delivery address when placing an order.

Delivery arrangements and applicable charges will be communicated before the purchase is finalized where relevant.

PC GARDEN & CCTV will communicate any material delivery issues that become known to us and that affect an order.

Our specific shipping coverage, delivery schedule, and delivery charges will be confirmed separately.

7. Installation and Technical Services

PC GARDEN & CCTV may offer installation, maintenance, troubleshooting, or technical support for applicable products and systems.

The availability and scope of these services depend on the product, location, technical requirements, and arrangements agreed upon with the customer.

Customers are responsible for providing accurate information about their installation environment and requirements.

Any installation or maintenance service should be performed according to the agreed scope of work and applicable safety requirements.

Additional work, equipment, or expenses outside the agreed scope may require separate approval and charges.

8. Warranty, Returns, and Exchanges

Warranty coverage, return eligibility, exchange conditions, and repair arrangements may vary according to the product, manufacturer, supplier, and applicable purchase terms.

Customers should review the applicable warranty information and any return or exchange conditions before completing a purchase.

No particular warranty period, return window, refund method, or exchange entitlement is established by this section unless separately confirmed in the applicable product or purchase terms.

Nothing in these Terms & Conditions is intended to exclude any consumer rights or legal protections that cannot lawfully be excluded under applicable law.

For product-specific warranty, return, exchange, or repair inquiries, please contact us using the email address listed below.

9. Customer Responsibilities

When using our website or purchasing our products and services, you agree to:

• Provide accurate and complete information when submitting inquiries or orders.

• Use the website for lawful purposes.

• Avoid fraudulent orders, misleading communications, or unauthorized payment activities.

• Respect the intellectual property rights of PC GARDEN & CCTV and other rights holders.

• Avoid attempting to disrupt, damage, or gain unauthorized access to our website or systems.

• Follow applicable product instructions, installation requirements, and safety guidance.

We reserve the right to take appropriate action where misuse of the website or unlawful activity is identified, subject to applicable law.

10. CCTV and Security Product Responsibilities

CCTV cameras and security systems should be installed and used responsibly and in accordance with applicable laws and privacy requirements.

Customers are responsible for ensuring that their use of surveillance equipment complies with applicable legal requirements, including relevant privacy and recording restrictions.

PC GARDEN & CCTV does not authorize the unlawful monitoring, recording, or disclosure of another person's private activities.

The performance of a security system may depend on installation quality, network connectivity, power availability, storage capacity, device compatibility, environmental conditions, and other factors.

Security equipment can assist with monitoring and protection, but no surveillance system can guarantee the prevention of every security incident.

11. Intellectual Property

Unless otherwise indicated, the website's original text, branding, graphics, and other original materials are owned by or used with permission by the relevant rights holder.

You may access and use the website for personal, informational, and legitimate purchasing purposes.

You must not reproduce, republish, distribute, modify, or commercially exploit protected website materials without the appropriate authorization, except where permitted by applicable law.

Third-party product names, logos, trademarks, and manufacturer materials remain the property of their respective owners.

12. Third-Party Products and Websites

Our website may refer to products, manufacturers, service providers, or external websites operated by third parties.

We do not control all third-party websites or services and cannot guarantee the accuracy, availability, security, or content of resources operated independently by others.

Any third-party product or service is subject to its applicable terms and policies.

Customers should review relevant third-party information before relying on or using an external service.

13. Limitation of Liability

To the extent permitted by applicable law, PC GARDEN & CCTV shall not be liable for losses arising from circumstances beyond our reasonable control, including interruptions to internet connectivity, power failures, third-party service disruptions, or inaccurate information supplied by customers.

We do not guarantee uninterrupted website access or that every website feature will always be error-free.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any mandatory consumer protections.

Any additional limitations of liability must be interpreted consistently with the laws applicable to the transaction.

14. Privacy and Personal Information

Your use of this website may involve the collection or processing of personal information when you contact us, submit an inquiry, or purchase products or services.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy to understand how information may be collected, used, stored, and protected.

15. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our business practices, website features, services, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date where appropriate.

Your continued use of the website after updated terms are published may be subject to the revised terms, to the extent permitted by applicable law.

16. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of Bangladesh, subject to any mandatory legal requirements that apply to a particular transaction or customer.

Any dispute will be handled through the appropriate procedures and competent authorities in accordance with applicable law.

17. Contact Information

If you have questions about these Terms & Conditions, product purchases, or our services, please contact us.

Business Name: PC GARDEN & CCTV

Website: https://pcgardenandcctv.com

Email: pcgarden.cctv@gmail.com

We appreciate your interest in PC GARDEN & CCTV and thank you for visiting our website.

PC GARDEN & CCTV — Technology You Trust. Security You Deserve.